We maintain buildings the way engineers maintain plant
Statera Technical Services LLC is a Dubai-based technical services contractor built on asset data, written service levels and open-book costs.
Why we work this way
Statera started with a frustration anyone managing property in Dubai will recognise. You hold an AMC. Something fails anyway. Nobody can tell you when that unit was last serviced, what was replaced, or what the part actually cost.
Our founder is a mechanical engineer whose earlier work in Dubai involved taking residential units from handover through renovation and furnishing to guest-ready standard. Work where the finish date is fixed, the systems have to function on day one, and there is no room for a vague scope.
So we built the company around a simple idea: if you cannot show a client the condition and history of every asset in their building, you are not maintaining it properly. You are responding to complaints.
Sustaining assets, enhancing value
Every building is a capital asset that is either appreciating or quietly depreciating. Our job is to move it into the first category and to prove it with numbers you can check.
That means extending the working life of plant that was expensive to install, cutting the energy those systems waste under Gulf cooling loads, keeping the property aligned with UAE statutory requirements, and giving the owner a clear line of sight into where the maintenance budget goes.
Nothing gets managed until it gets measured
Asset register first, contract second. Always in that order.
Open-book procurement
You see the supplier invoice. Markup on parts is declared in the contract at 15% on purchase orders under AED 2,000 and 12% on orders above it.
Written response times
Critical, urgent and routine faults each carry a defined response window in the SLA, reported monthly.
Properly employed teams
Visas, WPS payroll, insurance, PPE and training are costed into the contract, not squeezed out of the technicians.
Four things our competitors would struggle to put in writing
A live asset register from day one
Before we take over a site we tag and log every serviceable asset with make, model, capacity, installation date, condition rating and service history. You own that register. If you ever leave us, you take it with you.
Reporting you can open without asking us
Our CMMS handles the work orders and Power BI turns them into a dashboard. Response times, completion rates, cost per asset, recurring faults. It updates whether or not we are in a meeting with you.
Engineering judgement, not manpower supply
Most local pricing is really a headcount calculation. Ours starts from the plant on your roof and in your basement, what it needs, and what happens if it stops. Then we staff to that.
A three-month review point in the contract
AMCs run annually, but we write a three-month review into the contract with a no-penalty exit. If we have not demonstrably improved the position by then, you are not locked in for the year.
See how we would run your building
The fastest way to understand how Statera works is to let us audit one of your sites. It costs you nothing and takes half a day.